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Head of Performance & Innovation

Location London (All) Head of Performance & Innovation
Salary Competitive salary + £5.5k car allowance + bonus to 18% + excellent Benefits
Recruiter Royal Mail
Date Posted Wed 8-Feb-2012
Job ID 15026
Sector Finance Job
Job Type Permanent



As one of the most recognised brands in the UK, Royal Mail has a broad range of products and services designed for both homes and businesses.

 

Royal Mail Group is the sole provider of the UK’s Universal Service. Along with Post Office Ltd, Parcelforce Worldwide and General Logistics Systems (GLS), Royal Mail is one of the four brands which make up Royal Mail Group Ltd employing around 163,000 people in the UK. Royal Mail is our letters and packages business, covering the whole of the UK for our one-price-goes-anywhere universal service obligation (USO). A trusted brand by customers and consumers we have over 360 years of heritage which we are rightly proud of. But there is also a massive future out there. The passing of the Postal Services act gives us the framework within which we can achieve key elements of our plan which is; 1. Modernise our operations. Significant progress has been made. There is much more to be done. 2. Sharpen our focus on our Customers. We need to put their needs at the centre of everything we do. 3. A fair regulatory deal. We should be treated like every other company. We are working hard to achieve this. 4. Innovate and come up with new ways of making money.

 

Job Purpose:


Lead responsibility for the Commercial UKLPI Scorecard, Forecasting, and QBR processes, leading on Commercial inputs to external audit process and own overall Commercial cashflow forecast process. Lead responsibility for all financial aspects of the Brand, Web, Sales, Customer Experience and Innovation business areas.

 

Key Accountabilities:

  • Lead and own the overall performance management, process for commercial, including scorecards, forecasting and QBR processes
  • Lead and support performance management for Brand, Web, and CE including the critique of balanced scorecards, and the evaluation of remedial actions
  • Lead responsibility for Innovation finance, including owning due diligence and business valuation processes for assessing new business opportunities
  • Root cause analysis of monthly results and validity testing of proposed contingency plans
  • Identification and testing of all risks and opportunities
  • Management and co-ordination of all annual financial planning processes for Brand Web CE and Innovation
  • Lead on ensuring Marketing Campaigns are supported by appropriate measurement processes and delivering against planned ROI
  • Financial support to the Brand, Web and CE teams in the delivery of major change projects
  • Own cashflow forecasting process for Commercial, including cashflow and balance sheet management interface with Group Finance

Key competencies:

  • Qualified Accountant
  • Good understanding of performance management and financial control processes
  • Excellent influencing skills across a wide range of the organisation
  • Strong presentation, communication and negotiation skills.
  • Ability to explain complex financial issues clearly & concisely and make recommendations for improvement
  • Understanding of business objectives and performance drivers
  • Strong analytical skills
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